How will I know that my order was received?
How can I review my orders?
How can I track my order?
Do you ship internationally?
What is your exchange and return policy?
I noticed Kérastase is sold at my local drugstore. Is this okay to buy?
Can I purchase salon size products?
Does Kérastase test on animals?
Are Kérastase products hypo-allergenic?
Are there any restrictions for using Kérastase products, for instance when pregnant or on medication?
How do I find products on your site?
How can I get advice on which Kérastase products are most suited to my hair?
Can I receive trial samples?
How do I register and sign in?
Where can I purchase products for my salon?
What are the steps necessary to carry Kérastase in my salon?
Why did you decide to lower your prices?
Have you changed your formulas or packaging?
What is your three step regimen and why is it necessary?
When did your new prices go into effect?
Have the prices changed in other countries as well?