When will I receive my loyalty rewards?

Rewards will be sent to the customer via email, and frequency will vary based on the reward. For birthday rewards, customers will receive an email on their birthday. Please be sure to update your birthday information in your account profile.

For status achievement gifts, the email will be sent the day after customers reach the spend threshold. For other gifts and rewards, emails will be sent quarterly and monthly. For exclusive promotions, emails will be sent at the time the promotions occur.

Please note the rewards expire at the end of the calendar year along with your loyalty status accumulated within a given calendar year.